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For clients

Brands, music artists, production labels, marketers, agencies. You need content.

General

About Genero, our process and how payments work

Getting started

Writing and posting your brief

Live briefs

How to collaborate with your team, shortlist and commission creators

During production

Managing your production from kick-off through to delivery

Wrapping up

Finalising your production, approving and publishing your assets, releasing the final payment

General

  • Using your phone number on Genero
  • What is Genero?
  • How does the Genero process work?
  • Genero Pricing & Fees
  • What is the invoicing/payment process?
  • I'm having technical difficulties
See all 9 articles

Getting started

  • Getting support on your brief from our team
  • How do I use Genero to post a brief?
  • How do I write a brief?
  • How do I format text in a brief?
  • Can I share the brief for approval before it goes live?
  • Submitting your brief: What happens next?

Live briefs

  • How do I create a team?
  • How do I add my team to a brief?
  • How do I review my submissions?
  • How do I create a shortlist?
  • Share a shortlist for external review
  • Can I talk to creators before I make a selection?
See all 7 articles

During production

  • What happens once I commission a creator?
  • What should I cover in my pre-production meeting (PPM)?
  • Upload your own documents or forms for creators to complete
  • Can I attend the shoot?
  • How do I receive edits and leave feedback?
  • How do I share assets for review?

Wrapping up

  • What happens once I receive my final assets?
  • How do I release the final payment and close my brief?
  • How do I publish to Facebook or TikTok?

Still can't find your answer?

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